Frequently Asked Questions
Everything you need to know about your Tulip Color Crafts experience.
How long will it take to receive my crafting supplies?
Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout if you need your supplies for a specific project deadline.
Are your fabric dyes and paints non-toxic?
Yes, all Tulip Color Crafts products are formulated to be non-toxic and safe for crafters of all ages when used as directed. They conform to ASTM D-4236 safety standards.
What is your return policy for opened craft kits?
We accept returns on unused and unopened items within 30 days of purchase. Due to the nature of chemical products, we cannot accept returns on dyes or paints that have been opened or partially used.
How do I ensure the colors don't fade after washing?
For best results, allow your projects to dry for 24 hours before washing. We recommend washing fabric inside out in cool water and air drying or using a low heat setting to maintain color vibrancy.
Do you offer bulk discounts for schools or workshops?
Yes, we offer tiered pricing for large orders and educational institutions. Please contact our wholesale department through our contact form for a custom quote.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a seamless checkout experience.